warneford-hospital

Warneford Hospital

Warneford Lane, Old Road, Headington, OxfordEngland, OX3 7JX
 
2,403 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 20 of 242
 
Review of Highfield Unit Oxford
30th August 2023


All highfield staff, reception team and doctors are amazing my child was very well looked after and I cannot thank you enough

Suggested improvements
Absolutely everything was good would not know what would have gone better

Dignity/Respect
Parent Dignity
Involvement
Information
Staff
Suitable Location
Experience
 
Review of Highfield Unit Oxford
28th August 2023



Listened to
Involvement
Communication
Staff
Discharge
Experience
 
Review of Highfield Unit Oxford
24th August 2023


Fantastic 5 star thank you for an amazing service

Suggested improvements
None

Kindness
Understanding
Listening
Safe
Experience
 
Review of Highfield Unit Oxford
22nd August 2023


The individuals that helped care for my daughter - Kelly and Tom in particular were absolutely amazing

Suggested improvements
Better communication - our family HCA barely contacted us and there were many incidences where things were not relayed to us as parents (mainly about self harm)

Listened to
Involvement
Communication
Staff
Discharge
Experience
 
Review of Wintle Ward
16th August 2023


Because the staff listened and cared

Suggested improvements
N/a

Dignity/Respect
Involvement
Information
Staff
Experience
 
Review of Wintle Ward
14th August 2023


Everyone was very patient with me.

Suggested improvements
N/a

Dignity/Respect
Involvement
Information
Staff
Experience
 
Review of Oxford City and North East Adult Mental Health Team
12th August 2023


Absolutely nothing. Under Oak team at the Oxford Adult Mental Health Team and they provide a truly awful service!

Suggested improvements
Psycharist in the Oak team at Oxford City Adult Mental Health team are really appalling. Staffing levels are awful, there are not enough care coordinators to go around. I have rung up on numerous occasions asking for help and been assured that someone will call me back and noone ever does. Management is bad. The whole service is really terrible. Patients are not listened to or valued at all.

Listened to
Involved
Communication
Staff
Support
FFT Experience
Meeting needs
 
Review of Wintle Ward
10th August 2023


All good

Suggested improvements
Nothing

Dignity/Respect
Involvement
Information
Staff
Experience
 
Review of Wintle Ward
9th August 2023


Thank you

Suggested improvements
Better communication

Dignity/Respect
Involvement
Information
Staff
Experience
 
Review of Wintle Ward
8th August 2023


Things need to change

Suggested improvements
Everything, treat people with kindness and respect and not assume that we’re all idiots who can be fooled by outright lies from the consultant

Dignity/Respect
Involvement
Information
Staff
Experience
 
 
Page 20 of 242
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Resources

Short link to review Warneford Hospital: http://iwgc.net/eb6eg